Office of the Pro Vice-Chancellor (Business)

Informal versus formal language

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Informal versus formal language



I think that this sort of thing should never happen again.

Correct procedures, as set out in the Staff Manual, must be followed so that such incidents do not occur again.

I reckon if customers are unhappy about the service or our product, the boss needs to know.

When complaints are made, the problem needs to be reported and the situation monitored.

You should have got the minutes by now.

The minutes for the AGM has been circulated to all participants.


The committee will meet tomorrow.

Bullet points

In some reports, bullet points are acceptable. Check that they are allowed in your report.
When you use bullet points as part of the sentence, each bullet point is in lower case and should be grammatically correct, e.g.

The success of a report depends on:-

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